DEERVIEW FOOD CO. TRADE/WHOLESALE SALES
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GOODS & SERVICES We provide a range of Condiments, Preserves, Marmalades & Chutneys. Our products are available in a range of 1.1/2oz, 4oz, 8oz & 12oz round Jars, A selection of products are available in 1kg catering tubs. By ordering from our website you are accepting the terms and conditions set out on this page.
ORDERS & DELIVERY Please order via this website, however, you can also email orders to info.deerview@gmail.com We aim to deliver within 5 days subject to stock availability, however, please allow up to 14 days for your delivery to be made. Our minimum order for free delivery is £150.00.
PAYMENT TERMS We ask for ‘Pro-Forma’ payment on all orders. Credit Terms are available on request and are subject to the completion of our credit request form, satisfactory references, past payment history with us and the sze and frequency of orders. Please note we do not offer credit terms on any order below £150. All credit terms are set on an individual basis. If credit terms are agreed please note that we reserve the right to charge a further 5% per week of the invoiced amount on all overdue payments. We reserve the right review and cancel credit terms and to revert to ‘Pro-Forma’ payments upon late payments. Payments to be made by BACS to Deerview Fine Foods LLP Sort code 09-01-28 account number 77109698. An invoice will be created when ordering via the webiste, we will email a VAT invoice once the order has been fulfilled.
CARRIAGE COSTS to England & Wales. Collections are welcome free of charge. Orders of £150 or more receives free carriage. Orders under £150.00 will automatically receive a £5.95 delivery fee. Please notify us of any damages within 48 hours. Carriage Costs to Scotland and Northern Ireland must spend a minimum of £250 to receive free delivery, orders under this will incur a delivery charge of £19.95.
TITLE TO GOODS Title to goods remain with Deerview Fine Foods LLP until paid for in full, but the risk will pass to the buyer on delivery. All returned goods will be subjected to a 15% handling charge. We do not refund return costs.
RECCOMENDED SELLING PRICE Our RSP for our products is 35% POR minimum.
PURCHASING FROM DISTRIBUTORS Our products are available from a number of distributors/wholesales. We do try to ensure our distributors sell our products at the same price as us, this may not always be the case. Pricing is the individual responsibility of each distributor. Our distributors may be able to offer you more frequent deliveries or a combination of products or a lower minimum order.
SHELF LIFE / BATCH NUMBERS Our jarred products have a best before date of 24 months from the day of production. All catering tubs have 24 month best before date. Our product batch number is the date the product was made plus 24 months. We keep records of when the products are made. We recommend that once opened the product is refrigerated and used within 3 months. Prior to opening please store in a cool place and not by a direct heat source.
NEW PRODUCTS/ END OF LINE New lines may be introduced at any time and may replace existing lines. We may discontinue certain products from time to time, but may replace with new lines or offer seasonal feature flavours. We may discontinue at any time and may not give notice.
PRICE INCREASES We reserve the right to increase our wholesale pricing and recommended retail prices when we deem fit due to rising costs. We will review our wholesale pricing regularly. Any increases will be notified with a minimum of one months notice.
SAMPLES FOR POTENTIAL CUSTOMERS please visit our Trade page to find out about samples we can offer/deals for samples. SAMPLING EVENTS We know how important sampling events can be. We can provide a selection of samples or if your sampling event is within the South East we can look to attend. Please get in touch to discuss as we do have minimum orders for sending samples and attending. Samples requested will have a standard £10 charge to cover delivery costs, this £10 charge will be deducted from your first/next order.
ISSUES WITH PRODUCTS Please notify us as soon as possible if you notice any problems with our products, please provide the name of the product, the best before date, who delivered it and when you received it. We will endeavour to rectify any problems.
FURTHER INFORMATION If you would like further information, please email us with your contact details. You can also follow us on Instagram, Facebook & Twitter.
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PRIVACY POLICY AND SECURITY - In order for us to process your order we will ask for personally identifiable information relating to you including name, address, phone number, e-mail address and credit / debit card details. Note we do no store any financial details we may ask for when ordering on our website.
We will only use your personal information for the purpose(s) for which you provide it to us – including responding to your enquiries, handling orders, delivering items, processing payments, communicating with you about orders, products, services and promotional offers. You will be added to our mailing list but you have the right to unsubscribe.
We do not pass on personal details of our customers to third parties, except where required to do so by law.
We use cookies throughout our website. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
By visiting our website you accept and consent to the practices described in this Privacy Policy. From time to time we may revise our Privacy Policy. If we decide to do so, the changes will be posted on this page. Our GDPR Policy.
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QUERIES OR COMPLAINTS- If you have any queries about our products or need to make a complaint please fill out the contact box at the bottom of this page or send us an email, detailing you query or complaint and we will get back top you as soon as possible.
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ADDRESS - Deerview Fine Foods, Unit 5 Park Farm, Hundred Acre Lane, Wivelsfield Green, West Sussex, RH17 7RU. Tel. 01273 891399 email.
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